Privacy Policy

Introduction

At JobCraft, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered resume analysis and generation platform. Please read this policy carefully. If you do not agree with the terms of this privacy policy, please do not access the service.

1. Information We Collect

1.1 Personal Information

We collect information that you provide directly to us, including:

• Email address (for account creation and authentication)
• Name and contact information (if provided)
• Resume content (text, education, work experience, skills)
• Job descriptions you submit for analysis
• Account preferences and settings

1.2 Automatically Collected Information

When you access our Service, we automatically collect certain information, including:

• IP address and device information
• Browser type and version
• Operating system
• Pages visited and time spent on pages
• Referring website addresses
• Usage patterns and interactions with the Service

1.3 Cookies and Tracking Technologies

We use cookies, web beacons, and similar tracking technologies to track activity on our Service and store certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To provide, maintain, and improve our resume analysis services
• To process your resumes and job descriptions using AI analysis
• To generate match scores, feedback, and recommendations
• To create and manage your account
• To send you authentication codes and account notifications
• To respond to your comments, questions, and customer service requests
• To analyze usage patterns and improve user experience
• To detect, prevent, and address technical issues and security threats
• To comply with legal obligations and enforce our Terms of Service

3. AI Processing and Data Usage

When you upload a resume or job description:

• Your content is processed by Google Gemini AI for analysis
• We do not use your personal resume content to train AI models
• Analysis results are stored temporarily for your access
• You can delete your analysis history at any time
• We implement security measures to protect your data during processing

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

• Service Providers: We share data with third-party vendors who perform services on our behalf (e.g., Google AI, MongoDB, email service providers)
• Legal Requirements: We may disclose information if required by law, subpoena, or other legal process
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred
• With Your Consent: We may share information with your explicit permission

5. Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. You can request deletion of your account and associated data at any time. Analysis history is retained for your convenience but can be deleted from your dashboard. Deleted data may be retained in backup systems for up to 90 days before permanent deletion.

6. Data Security

We implement appropriate technical and organizational security measures to protect your information, including:

• HTTPS encryption for all data transmission
• Secure authentication using OTP (One-Time Password)
• Encrypted storage of sensitive data
• Regular security audits and monitoring
• Access controls and authentication requirements

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

7. Your Privacy Rights

Depending on your location, you may have the following rights:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate or incomplete data
• Deletion: Request deletion of your personal information
• Portability: Request a copy of your data in a portable format
• Objection: Object to processing of your personal information
• Withdraw Consent: Withdraw consent for data processing where applicable

To exercise these rights, please contact us at privacy@jobcraft.app

8. Third-Party Services

Our Service uses the following third-party services:

• Google Analytics: For usage analytics and performance monitoring
• Google Gemini AI: For resume analysis and content generation
• MongoDB: For database storage
• Plunk: For email delivery

These services have their own privacy policies. We are not responsible for the privacy practices of these third-party services.

9. Children's Privacy

Our Service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe your child has provided us with personal information, please contact us to request deletion.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. By using our Service, you consent to the transfer of your information to these countries.

11. California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

• Right to know what personal information is collected
• Right to know if personal information is sold or disclosed
• Right to opt-out of the sale of personal information (we do not sell your data)
• Right to deletion of personal information
• Right to non-discrimination for exercising your privacy rights

12. GDPR Compliance (EU Users)

If you are located in the European Economic Area (EEA), we process your data based on the following legal grounds:

• Performance of a contract (providing our services)
• Legitimate interests (improving our services, security)
• Your consent (for optional features and marketing)
• Legal obligations (compliance with applicable laws)

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically for any changes.

14. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

• Email: privacy@jobcraft.app
• Support: support@jobcraft.app